Skip to content

Privacy Policy

Effective Date:March 23, 2025

Holistic Pond is an online directory operated by Devondev Inc., a web development company based in London, Ontario, Canada. Our platform connects users with wellness and holistic health practitioners, shares community events, and hosts podcast recordings. We care deeply about your privacy, and this Privacy Policy explains how we collect, use, store, and protect your personal information.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR). We also recognize privacy rights for users based in the United States.

1. What Personal Information We Collect

We collect personal information when you:

  • Submit a listing to our directory
  • Submit an event for inclusion
  • Subscribe to our newsletter
  • Fill out a form or contact us
  • Interact with our podcast or leave a comment
  • Submit a blog post for publication

If you are invited to contribute a blog post, we may collect your name, email, website, headshot, bio, and the content of the blog post itself. By submitting a blog, you consent to having your name and article published on the Holistic Pond website. You retain the rights to your content but grant us permission to publish and promote it.

We also collect non-identifying technical data using cookies and analytics tools, such as:

  • IP address, browser type, and device information
  • Pages visited and referral sources
  • Time and duration of visits

2. Legal Basis for Processing (for GDPR compliance)

If you are located in the European Economic Area (EEA), we only process your personal data when:

  • You have given us clear consent
  • It’s necessary for the performance of a contract (e.g., publishing a listing or processing a submission)
  • We are required to by law
  • It is in our legitimate interest (e.g., improving the website, responding to inquiries, preventing fraud)

By submitting your information to be included in our public directory, event listings, blog posts, or podcast content, you are giving us consent to publish that information as provided. You can withdraw this consent at any time by contacting us at julia@devondev.com.

3. How We Use Your Information

We use your personal information to:

  • Display your directory listing, event, blog post, or submitted content
  • Communicate with you about your submission
  • Send newsletters and updates (if you’ve opted in)
  • Respond to support requests or inquiries
  • Improve site usability and user experience
  • Analyze site usage with anonymized data

We do not sell or rent your personal data.

4. Cookies & Tracking Technologies

We use cookies and analytics tools to:

  • Understand visitor behavior
  • Improve website performance and navigation
  • Remember preferences where applicable

You can manage cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party platforms to:

  • Collect and manage forms (e.g., Google Forms, Typeform)
  • Send newsletters (e.g., MailerLite, ConvertKit)
  • Process payments (e.g., Stripe, PayPal) for any services we offer
  • Host podcast recordings (e.g., Libsyn, Spotify)

These providers operate under their own privacy policies.

6. Your Rights

Canadian Users (PIPEDA):

  • Access your personal data
  • Request corrections
  • Withdraw your consent

EU Users (GDPR):

  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict data processing
  • Request data portability
  • File a complaint with your data protection authority

United States Users: We respect your rights under applicable U.S. laws such as the California Consumer Privacy Act (CCPA). You may:

  • Request access to your data
  • Request deletion of your data
  • Know what categories of data we’ve collected
  • Opt out of any “sales” of data (we do not sell your data)
  • Not be discriminated against for exercising your rights

To make a request, email julia@devondev.com.

7. Data Retention

We retain your personal information only as long as necessary to provide our services or as required by law. If you ask us to remove your information, we will do so unless retention is legally required.

8. Data Hosting and International Access

Our website is hosted on servers located in Canada. By using Holistic Pond and submitting your information, you consent to your data being stored and processed in Canada.

If you are accessing the site from outside of Canada, including the U.S. or EU, your data may be subject to different privacy laws. We take appropriate steps to protect your data in accordance with this policy.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or storage is completely secure. Please take care when submitting sensitive data.

10. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe that your child has provided us with personal information, please contact us and we will promptly remove the data.

11. Event Registrations

Holistic Pond does not manage event registrations. Each event listing includes a link to the event organizer’s own registration system or contact method. If you register for an event, your information is submitted directly to that event organizer, not to Holistic Pond. We are not responsible for how your data is handled by third-party organizers. Please review their privacy policies before registering.

12. Changes to This Policy

We may update this Privacy Policy periodically. If we make changes, the updated version will be posted here with the revised “Effective Date.” Your continued use of the site constitutes acceptance of any updates.

13. Contact Us

For privacy-related questions or requests, contact us at: julia@devondev.com

14. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the Province of Ontario and the applicable laws of Canada. By using this website, you agree that any legal matters will be handled exclusively in the courts of London, Ontario, and you consent to that jurisdiction.

15. Waiver of Liability

By using this site, you acknowledge and agree that:

  • You assume full responsibility for your decisions and use of the site, and Devondev Inc. is not responsible for any direct or indirect damages related to your use of this website
  • Holistic Pond is an informational platform and does not manage or monitor the services of listed practitioners or events
  • Devondev Inc. is not liable for any issues that arise from your interactions with listed individuals or services